PRIVACY POLICY

Business Name

Texas Diesel Repair Co

Business Email

carson@tx-diesel.com

Business Phone

+1 903-476-6772

We may collect the following types of information when you interact with Texas Diesel Repair Co:

• Personal Information: Name, email address, phone number, and other contact details.
• Service Information: Details about your inquiries, requested services, estimates, appointments, and communications with our business.
• Communication Information: Messages, correspondence, and customer support requests.
• Website Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

We use the information we collect for legitimate business purposes, including:

• Responding to customer inquiries and requests.
• Providing information about our services.
• Preparing and communicating requested estimates.
• Scheduling and confirming appointments.
• Sending service-related notifications and updates.
• Providing customer support and responding to requests.
• Sending promotional offers, discounts, and marketing communications when you have explicitly opted in.
• Improving our website, services, and customer experience.
• Maintaining business records and meeting applicable legal obligations.

Texas Diesel Repair Co may send SMS text messages to individuals who have explicitly opted in to receive communications from us.

Depending on the consent provided, messages may include:

Non-Marketing / Informational Messages:

• Responses to customer inquiries.
• Requested estimate and service updates.
• Appointment confirmations and reminders.
• Customer support communications.
• Important service-related notifications.

Marketing / Promotional Messages:

• Special offers and promotions.
• Discounts and promotional announcements.
• Marketing communications about our services.

Marketing and non-marketing SMS consent are collected separately. Providing consent for one type of communication does not automatically enroll you in the other.

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at carson@tx-diesel.com or +1 903-476-6772.

Providing SMS consent is not a condition of purchasing any goods or services.

Mobile Information Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in information or mobile messaging consent with third parties for their marketing or promotional purposes.

We may share personal information only when necessary for legitimate business operations, including:

• Service Providers: Trusted vendors and subcontractors who assist with website operations, communications, customer support, and business administration.
• Legal Requirements: When disclosure is required by applicable laws, regulations, legal processes, or government requests.
• Business Protection: When necessary to protect our rights, property, security, or prevent fraud.

These disclosures do not permit third parties to use SMS opt-in data or consent for their own marketing or promotional purposes.

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience.

You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable steps to safeguard information, no electronic transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal information, subject to applicable legal requirements.
• Withdraw your consent to marketing communications.
• Opt out of SMS communications at any time by replying STOP.

To submit a privacy-related request, contact us using the information provided below.

Our website and communications are not intended to knowingly collect personal information from children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent where required by law.

Texas Diesel Repair Co may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: